find your answers
Find answers to common questions.
Can I smoke the cigarette incense?
No. Don’t be dumb. The Incense are made from a combination of herbs and natural fragrances that are not meant to smoked. We warned you.
When will my order ship?
Our brand prioritizes sustainability and small batch production to maintain quality. Orders may take up to 3 weeks to ship but feel free to reach out if you’re feeling antsy. Email hi@boyvienna.com for an update and we’ll get back to you ASAP.
Will the jewelry tarnish?
If an item is made of plated jewelry, we recommend avoiding moisture to maintain the color.
Do you ship internationally?
We ship to select countries. Don’t see your country on our list? Email us at hi@boyvienna.com to see if we can add your country to our list.
